Monthly Archives: November 2014

Land of Holistic Pets Logo

New Land of Holistic Pets Website

Land of Holistic Pets have a brand new website and online shop at landofholisticpets.co.uk.

Land of Holistic Pets

Land of Holistic Pets new homepage with fully responsive design.

Created by joined up thinking

The website is a joint project with Land of Holistic Pets, Tusler Design and SCL Internet Services. Working with designer and creative Hanuman at SCL the new site was constructed from the ground-up. Completely clean coded with an emphasis on ease-of-use and quick access to information and products.

Land of Holistic Pets Logo

Land of Holistic Pets logo designed by us too 🙂

The site is fully ‘responsive’ and works on all browsers and platforms.

It includes an interactive questionnaire about pet health as well as many articles on holistic health in pets.

Using WooCommerce and WordPress

The shop is run by WooCommerce which is a fantastic tool used with WordPress to create a ‘seamless’ experience across the website.

Let us know your thoughts by email or on the Facebook page.

Update December 2014 – a version of the website is now available in Ireland with Euro prices and all Ireland delivery at landofholisticpets.ie.

working together for shared aims in a purpose economy

Purpose economy

The ‘purpose economy’ is people and businesses working together to achieve common goals beyond simply making profits. Only heard about this recently but it is obvious isn’t it?

working together for shared aims in a purpose economy

working together for shared aims in a purpose economy

The Internet brought with it the ‘knowledge economy’. And now through mass use of communication tools like Twitter and Facebook over 1 billion people have internet access worldwide.

So knowledge has led to people recognising the inner need and the communal need for purpose in life.

Having a purpose is a powerful stabilising force in our lives.

A life without purpose is a bit like wandering round not knowing where you’re going or why. A friend recently described himself as a ‘busy fool’. The world is full of them it seems.

At Tusler Design we always strive to offer the highest quality, useful and conscious solutions we can for our clients. There is no need to compromise because often the ideal solution is also the most cost-effective.

West Wales (where we are based) is a bit of a hotbed of ‘purpose economy businesses’ because there are so many small companies here. The primary industries are agriculture and tourism so everyone is challenged to offer the best quality and best service they can. Because these are the things that bring customers back to buy again.

So you get all varieties of agricultural business and all sorts of small cottages, holiday lets, themed sites and the rest. Which makes for an interesting and enlivening combination.

Are you part of the purpose economy or just in business to make money?

 

customer care

Once bitten, twice shy

Buying online is easier than ever and lots of us are doing it. My experience is that its still very hit and miss.

Sometimes you order something and get sent something else. Or you want an item special delivery and it takes two weeks. You order something new and the company sends you a second-hand one. Sound familiar?

I bought a diary from a company that I’ve bought from for over 20 years. They sent me the wrong one so I mentioned it. They are sending a replacement and asked me to return the first one. So I now have to go to the post office to return it – so why bother buying online?. Anyway I crossed them off my list.

Bought a computer from a well known company (sounds like a fruit that keeps the doctor away). They sent me a used machine instead of a new one, registered to someone else. So when it broke and I took it to their shop the previous owner called the police. Two 200 mile round trips to the shop later they finally returned the machine. They are also off my list.

I’m coming to think that many online retailers don’t respect their customers (that’s you and me). Because otherwise they would be a lot more careful.

So I’ve decided to go back to my original approach to buying. And that is to buy locally or not at all.

Online retailers – don’t take your customers for granted because we’ll just move on.

customer care